EHR pricing and EHR pricing models: the four shapes a quote arrives in

There is no such thing as the price of an EHR, and any site that publishes one is guessing on your behalf. What there is, is a small number of pricing shapes: per provider per month, per seat with different rates by role, a percentage of collections where billing is bundled, and the older licence plus annual maintenance. None of them is dishonest. All of them are incomparable until you convert each to the same thing, which is the total for your seats over your term.

Name the shape on every quote before you read the number

Write the shape at the top of each quote: per provider, per seat by role, percentage of collections, or licence plus maintenance. A quote whose shape you have not named is a quote you are about to compare on the wrong axis, and that is how a practice signs the more expensive of two options while believing it saved money. This takes two minutes per quote and it is the highest-value two minutes in the whole exercise.

Convert a percentage into money at your own volume

If a vendor prices on a share of collections, take your own last twelve months and work the figure out rather than accepting the percentage as small. At a practice collecting well, a few percent is frequently the largest line in the whole comparison, larger than the implementation fee and the subscription combined. At a practice collecting little it may be the cheapest option available. It depends entirely on your numbers.

The lines that are never in the headline

Implementation and data migration, interface builds for laboratories and imaging, training days, support seats charged at a different rate, e-prescribing of controlled substances, extra storage, and the reporting module. Ask for each in writing and enter each into the cost calculator, because a quote that omits four of them looks cheaper than one that includes them while being the same product at a higher price.

Questions people ask about ehr pricing

What does an EHR cost for a small practice?

We do not publish a figure, because the honest answer depends on your seats, your specialty and your term. Put your own quotes into the calculator and the comparison is arithmetic rather than opinion.

Which pricing model is cheapest?

Neither in general. Percentage pricing favours a practice with low collections, per-seat pricing favours one with high collections and few staff. Run both through the calculator on your own numbers.

Should we negotiate the monthly rate or the one-off fee?

Work it both ways over your term before deciding. On a long term a monthly discount usually wins; on a short term with a large implementation fee it is the other way round.

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